Customer service will continue to be a priority as we prepare to become Highways England.
Through better planning, improved safety and engagement with our customers we will deliver £11billion of investment in our network with minimal disruption.
Graham Dalton, Chief Executive of the Highways Agency said: I’m delighted to accept this award on behalf of the Agency and our partners in the supply chain.
We work hard to minimise disruption for drivers and limit disruption to our neighbours who live near our road network whenever we carry out maintenance or improvement work.
Among these are 1) the includes a vision to "maximize mobility and reliable travel for people and goods within Maryland by efficient use of management and operations of transportation systems".
Many References Needed Dissertation - Highways Agency Business Plan
The third goal in the plan is to "Develop data-and performance-driven approaches to support TSMO planning, programming, implementation, and evaluation decisions".
The award was presented by Edward Hardy, Scheme Chief Executive, to Graham Dalton, Highways Agency Chief Executive, at the 1000th Highways Agency registered site – Blunts Farm Depot in Theydon Bois, near junction 27 of the M25.
Approximately 70 people work at the depot, run by Connect Plus Services on behalf of the Agency, which provides maintenance and winter support for the M25 and M11.
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