The ROI from how we handled this problem helped open our eyes to many elements that were previously being overlooked – and in the long run it helped enable us to grow the business.
Whether you are a leader for a large corporation or a small business owner, here are the four most effective ways to solve problems.
Problem solving is the essence of what leaders exist to do. As leaders, the goal is to minimize the occurrence of problems – which means we must be courageous enough to tackle them head-on before circumstances force our hand.
We must be resilient in our quest to create and sustain momentum for the organization and people we serve.
This is when problem solving becomes a discouraging task.
Breaking down silos allows a leader to more easily engage their employees to get their hands dirty and solve problems together.Effective communication towards problem solving happens because of a leader’s ability to facilitate an open dialogue between people who trust her intentions and feel that they are in a safe environment to share why they believe the problem happened as well as specific solutions.Once all voices have been heard and all points of view accounted for, the leader (with her team) can collectively map-out a path toward a viable and sustainable solution.But the reality of the workplace finds us dealing with people that complicate matters with their corporate politicking, self-promotion, power-plays and ploys, and envy.Silos, lack of budgets and resources, and many other random acts or circumstances also make it harder for people to be productive.With as many problems as we are all faced with in our work and life, it seems as if there is never enough time to solve each one without dealing with some adversity along the way. Problems keep mounting so fast that we find ourselves taking short-cuts to temporarily alleviate the tension points – so we can move onto the next problem.In the process, we fail to solve the core of each problem we are dealt; thus we continuously get caught in the trap of a never-ending cycle that makes it difficult to find any real resolutions. Sound familiar? As fundamental as communication may sound, don’t ever assume that people are comfortable sharing what they really think.This is where a leader must trust herself and her intuition enough to challenge the team until accountability can be fairly enforced and a solution can been reached.In a workplace where silos exist, problem solving is more difficult because you are more likely dealing with self-promoters – rather than team players fostered by a cross functional environment.. When you operate in a siloed environment where everyone wants to be a star, it becomes increasingly difficult to help make anything or anyone better.