Management Problem Solving Techniques

Management Problem Solving Techniques-29
Competitors equally create problems for us when they unexpectedly convert a long-standing client, establish a new industry relationship, or launch a new product, brand or corporate strategy.   Mergers & acquisitions keep us on our toes and further distract us from solving existing problems by creating new ones.

Competitors equally create problems for us when they unexpectedly convert a long-standing client, establish a new industry relationship, or launch a new product, brand or corporate strategy.   Mergers & acquisitions keep us on our toes and further distract us from solving existing problems by creating new ones.It becomes less about corporate politicking and more about finding resolutions and making the organization stronger.

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  Rather than viewing this problem simply as a hurdle that could potentially lose us the client, we took proactive measures (and a financial investment) to show our new client that we were capable of not only solving the problem – but earning their trust by responding promptly and efficiently  with a comprehensive step-by-step incident report that included our change management efforts.

This experience taught us many lessons about our company and helped us to avoid many unforeseen problems.

As Karl Popper, one of the most influential 20 century philosophers of science, once eloquently stated, “All life is problem solving.” I’ve often contended that the best leaders are the best problem solvers.

They have the patience to step back and see the problem at-hand through broadened observation; circular vision.

2.  Break Down Silos Transparent communication requires you to break down silos and enable a boundary-less organization whose culture is focused on the betterment of a healthier whole.

   Unnecessary silos invite hidden agendas rather than welcome efficient cross-functional collaboration and problem solving.

In a workplace where silos exist,  problem solving is  more difficult  because you are more likely dealing with self-promoters – rather than  team players fostered by a cross functional environment..

  When you operate in a siloed environment where everyone wants to be a star, it becomes increasingly difficult to help make anything or anyone better.

As such, they never see the totality of what the problem represents; that it can actually serve as an enabler to improve existing best practices, protocols and standard operating procedures for growing and competing in the marketplace.

They never realize that, in the end, all problems are the same – just packaged differently.

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