Although a group should attend to each step of the process, group leaders or other group members who facilitate problem solving should be cautious not to dogmatically follow each element of the process or force a group along.
Such a lack of flexibility could limit group member input and negatively affect the group’s cohesion and climate.
) may include “online reporting system, e-mail, in-person, anonymously, on-the-record,” and so on.
Possible solutions for the second part of the problem (How will reports be processed?
To fully analyze the problem, the group can discuss the five common problem variables discussed before.
Here are two examples of questions that the group formed to address ethics violations might ask: Why doesn’t our city have an ethics reporting mechanism? Once the problem has been analyzed, the group can pose a that will guide the group as it generates possible solutions.
Since many problems are multifaceted, it is necessary for group members to generate solutions for each part of the problem separately, making sure to have multiple solutions for each part.
Stopping the solution-generating process prematurely can lead to groupthink.
In this section, we will discuss the group problem-solving process, methods of decision making, and influences on these processes.
The problem-solving process involves thoughts, discussions, actions, and decisions that occur from the first consideration of a problematic situation to the goal.